At RetractaShade, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information from you when you:
- Contact us via our website or email
- Request a quote or more information
- Sign up for newsletters or promotional materials
This may include:
- Name
- Email address
- Phone number
- Business name (if applicable)
- Any other information you choose to provide
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver products or services
- Improve our website and customer service
- Send occasional marketing updates (you can opt out anytime)
Disclosure of Information
We will not sell or rent your personal information. We may disclose your information:
- To service providers or contractors assisting us in delivering our services
- If required by law, regulation, or legal proceedings
All third parties must comply with privacy standards as strict as ours.
Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. However, no method of transmission over the internet is 100% secure.
Cookies & Tracking
We may use cookies and other tracking technologies to enhance your experience on our site. You can manage cookie settings in your browser.
Access & Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.
To do so, contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Phone: 0410 454 430
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.