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1300 99 11 94
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Get in Touch

We’d love to hear from you! Whether you have questions about our retractable shade sails, need a custom quote, or want to discuss your outdoor shading needs, our team is here to help. Simply fill out the contact form below, and we’ll get back to you as soon as possible. For urgent inquiries, feel free to reach out directly via phone or email. We look forward to assisting you!

Call us Monday – Friday
9am – 5pm

1300 99 11 94

Preparing for your RetractaShade

To ensure your RetractaShade is tailored perfectly to your space, we’ll need a few key details from you:

  • Accurate Measurements: Please provide the length and width of your desired RetractaShade. Please ensure a minimum 30mm clearance from any wall or edge beam.
  • Wire Point Heights: Let us know the height of your wire mounting points. We can control the ‘drop’ of the fabric while in the ‘retracted’ position, so you don’t have to worry about bumping your head on it!
  • Preferred Fabric Colour: Choose from our premium range of UV-stable fabrics. Made in France, Serge Ferrari’s Soltis 96 is considered the best in the market for this type of application. Click here for colour options.
  • Choosing Your Wire Mounts: You will need 2 mounting points on each side for any RetractaShade up to 2.8m wide. If your RetractaShade is between 2.9 – 4m wide, you will need 3 mounting points on each side. We will make an extra line of runners to accomodate the wider span. See our hardware selection for options like stainless steel wall mounts, stainless steel pad eyes and Eye Nut Bolt (With Nut & Washer).
  • Maximum sizing:
    • The maximum size by area is 24m2 per panel
    • The maximum width is 4m
    • The maximum length is 8m

Please use our contact form to submit your details and 1 drawing. Once you have submitted your drawing, we will request photos and all final required information to proceed with the production of your custom made RetractaShade.